Terms of service

Article 1 (Definitions)

These Terms and Conditions refer to the terms of use for this Store.
The Service refers to the mail-order service provided by ELNI via the Internet.
A "Purchaser" refers to a person who applies for a product in accordance with the procedures established by us, after fully understanding and accepting the contents of these Terms and Conditions and the Privacy Policy.
A "User" refers to a person who searches, browses, or uses the images, text, designs, logos, videos, programs, ideas, information, etc. (hereinafter referred to as "Content") provided by us through the Service, after fully understanding and accepting the contents of these Terms and Conditions and the Privacy Policy.

Article 2 (Application of these Terms and Conditions)

These Terms and Conditions are established for users' use of the Service provided by us via the Internet. Users are deemed to have accepted the contents of these Terms and Conditions upon commencement of use of the Service.

Article 3 (Changes to these Terms and Conditions)

We reserve the right to change these Terms and Conditions, in whole or in part, at our discretion, and to establish new terms and conditions that supplement these Terms and Conditions, without prior notice to users or purchasers. Changes or additions to these Terms and Conditions will take effect upon posting on the website providing the Service. After these changes or additions take effect, the Service will be provided in accordance with the amended or added Terms and Conditions.
We shall not be liable for any damages, direct or indirect, or foreseeable or unforeseeable, incurred by Users or Purchasers as a result of changes or additions to these Terms and Conditions.

Article 4 (Purchasing Products)

Users can use the Service to purchase products from us.
When a User wishes to purchase a product, they must apply for the purchase of the product in accordance with the procedures separately determined by us.
Upon applying, the User must confirm the delivery address and order details entered and registered by the User and click the "Place Order" button. A sales contract for the relevant product between the User and us will be established upon receipt of an email from us confirming the order details.
Notwithstanding the provisions of the preceding paragraph, if any fraudulent or inappropriate conduct is found in connection with the use of the Service, we may revoke or terminate the sales contract or take other appropriate measures.
Minors may not purchase products using this Service without the prior consent of a qualified legal guardian.

Article 5 (Changes to Registration Information)

Buyers must promptly notify us of any changes in their name, address, or other information provided to us at the time of purchase. We are not responsible for any damages arising from failure to register changes. Furthermore, even if changes are registered, transactions already processed before the changes will be carried out based on the information before the changes.

Article 6 (Payment Methods)

The payment amount for products is the total of the product's sales price displayed on the Site, plus consumption tax, shipping, and handling fees.
Payment for products purchased through this Service is limited to payment by credit card in the purchaser's name, cash on delivery, or other payment methods specified by us.
Payment by credit card shall be subject to the terms of a separate agreement between the purchaser and the credit card company. Any disputes arising between the purchaser and the credit card company regarding the use of a credit card shall be resolved between the purchaser and the credit card company.
If a payment method designated for this Service is used and a separate agreement (including, but not limited to, agreement to the terms and conditions of the payment method) is entered into between the purchaser and the payment company that owns that payment method, the purchaser shall comply with the terms and conditions of that separate agreement with the payment company. Any disputes arising between the purchaser and the payment company regarding that payment method shall be resolved between the purchaser and the payment company.

Article 7 (Product Returns)

We will handle product returns from purchasers in accordance with the "Returns, Defective Products, and Cancellations" section of the "Specified Commercial Transactions Act" posted on our website.

Article 8 (Handling of Personal Information)

We will handle personal information in accordance with our separately established privacy policy.

Article 9 (Prohibited Activities)

When using this Service, users and purchasers are prohibited from engaging in any of the following acts.
Any act that causes inconvenience, disadvantage, or harm to other users, third parties, or us, or any act that could result in any of the above.
Acts that infringe or could infringe on the copyrights or other intellectual property rights, portrait rights, personal rights, privacy rights, publicity rights, or other rights of third parties or us.
Acts that are contrary to public order and morals or that violate other laws and regulations, or any act that could result in any of the above.
Acts by users or purchasers using content obtained through this service for purposes other than personal use.
Acts of copying, selling, publishing, distributing, or publicizing content obtained through this service through other users or third parties other than other users, or similar acts.
Acts that interfere with the operation of this service or other services provided by us.
Acts that we reasonably determine to be inappropriate, such as those that damage or tarnish our reputation.
Other acts that we determine to be inappropriate.

Article 10 (Disclaimer)

We shall not be liable for any damages incurred by third parties as a result of users or purchasers violating these Terms and Conditions.
We make no guarantees regarding the completeness, accuracy, reliability, or usefulness of the content of this Service or the information that users or purchasers obtain through this Service.
Even if there is false or misleading content in the product content disclosed or posted on this Service, we shall not be liable for any damage, loss, or disadvantage suffered directly or indirectly by users or purchasers as a result.
We shall not be liable for any defects in the quality, materials, functions, performance, compatibility with other products, or other defects of products sold through this Service, nor for any damage, loss, or disadvantage caused thereby.
If a purchaser neglects or refuses to receive the product, is unable to receive the product due to prolonged absence, is unable to receive the product due to an unknown delivery address, or is otherwise unable to receive the product due to the purchaser's circumstances, we will fulfill our obligation to deliver the product by contacting the contact information registered by the purchaser and bringing the product to the delivery address specified when purchasing the product, and we will be released from such obligations.

Article 11 (Copyright and Intellectual Property Rights)

The content provided through this Service belongs exclusively to us or to a third party with legitimate rights. If a dispute arises between a user or purchaser and a third party due to a violation of this Article, the user or purchaser shall resolve the dispute at their own responsibility and expense and shall not cause us any damage, loss, or disadvantage.

Article 12 (Governing Law)

These Terms and Conditions shall be governed by the laws of Japan.

Article 13 (Negotiations and Jurisdiction)

If any doubt arises regarding the interpretation of these Terms and Conditions, we reserve the right to determine such interpretation within reasonable limits. We hereby agree that the court with jurisdiction over our location shall be the exclusive court of first instance for all disputes related to these Terms and Conditions.